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  • How do I book an appointment?
    To book an appointment, simply navigate to our booking page and select your desired service and time slot. Follow the prompts to complete the booking process.
  • What are your hours of operation?
    We are open from Monday to Friday: 10am to 8pm Saturday: 9am to 1pm Closed on Sunday & Public Holiday
  • Do you offer online booking?
    Yes, we offer online booking through our website. Simply visit our booking page to schedule your appointment at your convenience.
  • What is the address?
    We are located at a private residence. Once your appointment is confirmed, we will provide you with the address.
  • I am new to Dermacraft, which treatment should I choose?
    If you're new to Dermacraft, take advantage of our special 1 for 1 deal tailored just for you. This deal includes: 1. Thorough Skin Diagnosis and Analysis: Our experienced professionals will conduct a comprehensive analysis of your skin to gain insight into its condition. 2. Personalized Treatment Recommendation: Based on the diagnosis, we will recommend the most suitable treatment for your specific skin concerns. This offer is perfect for those looking to address their skin concerns effectively. Don't miss out on this opportunity to achieve healthier, more radiant skin.
  • What to expect before, during and after treatment?
    Before treatment, our skincare professional will conduct a thorough skin diagnosis using advanced equipment. This helps assess your skin condition accurately. Additionally, she'll discuss your skincare routine, treatment history, and any allergic reactions you've experienced. This ensures a personalized approach tailored to your unique needs and concerns. During treatment, you'll experience a comprehensive approach tailored to your needs. Our skincare professional will select a specific solution to address your skin concerns. These treatments may include cleansing, exfoliation, hydration, and specialized techniques to improve skin texture and appearance. Throughout the session, you can expect expert guidance and personalized care to ensure maximum effectiveness and comfort. After treatment, you can anticipate noticeable improvements in your skin's appearance and texture. Depending on the procedure, you may experience temporary redness or mild sensitivity, which typically subsides quickly. Our skincare professional will provide post-treatment instructions to help you maintain and enhance the results. This may include skincare recommendations, sun protection guidelines, and follow-up appointments to monitor progress. Ultimately, you'll leave feeling rejuvenated and confident in your skin's health and beauty.
  • What are the unexpected skin reaction after facial treatment?
    After facial treatments, some unexpected skin reaction may occur, though they are usually minor and temporary. These can include: Temporary redness or irritation: Some treatments, especially those involving exfoliation or intense skincare products, may cause temporary redness, irritation, or sensitivity in the treated areas. Breakouts: Occasionally, facial treatments can cause temporary breakouts as the skin purges impurities or reacts to the treatment process. This is often temporary and resolves as the skin adjusts. Dryness or flakiness: Certain treatments, such as chemical peels, may temporarily leave the skin feeling dry or flaky as it undergoes the exfoliation process. Sensitivity to sunlight: Following certain facial treatments, the skin may become more sensitive to sunlight, increasing the risk of sunburn. It's essential to use sunscreen and avoid prolonged sun exposure after treatments. Allergic reactions: In rare cases, individuals may experience allergic reactions to facial treatment products or ingredients, leading to itching, redness, or swelling. It's crucial to inform your skincare professional of any known allergies before treatment. Post-inflammatory hyperpigmentation: Some individuals may experience temporary darkening of the skin in treated areas, known as post-inflammatory hyperpigmentation. This is more common in individuals with darker skin tones and typically resolves over time. Bruising or swelling: Certain facial treatments, such as extraction, may cause minor bruising or swelling at the treatment site. This usually resolves within a few days. While these unexpected skin reaction are generally temporary and mild, it's essential to follow post-treatment care instructions provided by your skincare professional to minimize discomfort and promote optimal results. If you experience severe or prolonged symptoms after a facial treatment, it's advisable to contact your skincare professional for further guidance.
  • Will I see result after treatment?
    After treatment, you can expect to see visible improvements in your skin's appearance. However, the extent of the results may vary depending on the type of treatment, your skin concerns, and individual factors. Your skincare professional can provide more specific information about what results to anticipate based on your treatment plan. Typically, significant improvements may require about 3 to 6 sessions.
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